Services


Our Managed IT Services

At Wave Tech., Incorporated we deliver more than just technical support — we provide a complete IT framework that keeps your business running securely, efficiently, and without surprises. All of our core services are included in one simple, predictable monthly price per user

Proactive, behind-the-scenes services that keep client environments healthy and secure.

  • Patching & update management

  • Security monitoring & threat detection

  • Backup & disaster recovery validation

  • 24/7 network monitoring

  • Compliance and standards enforcement

Support (Service Desk)

End-user support when issues arise.

  • Help desk for all staff (phone/email/portal)

  • Remote and onsite troubleshooting

  • End-user training support

  • Device and application assistance

Network Administration

Ensuring client IT environments stay aligned and standardized.

  • Regular network reviews

  • Documentation of systems

  • Standardization against best practices

  • Preventing “configuration drift”

Business alignment and IT strategy.

  • IT budget planning (predictable costs)

  • Roadmap development (aligning IT with business goals)

  • Technology business reviews (TBRs/QBRs)

  • Risk and compliance guidance

One-time or specialized engagements outside the AISP baseline.

  • Cloud migrations (Microsoft 365, Azure, etc.)

  • Infrastructure upgrades

  • Security audits and remediation

  • New location setups